Step 2: Set up your device

To set up your Lockbox, you will need to initialize the device. During this process, your Lockbox hardware wallet will generate all of the addresses that you’ll use to transact and their corresponding private keys, which grant you ownership of your funds.

Before we get started, make sure that your computer has:

  • Windows 8+, macOS 10.8+, or Linux
  • A USB port
  • An internet connection

First, begin the initialization process.

  1. Connect your Lockbox to your computer using the supplied USB cable.
  2. Read the instructions on the screen. Press both buttons simultaneously to proceed.
  3. Press the right button located above the validation icon when Configure as new device? is displayed.

Next, it’s time to set up your PIN code, which is what you will use to unlock and access your Lockbox wallet.

  1. Press both buttons when Choose a PIN is displayed on the device.
  2. Press the right or left button to choose the first digit of your PIN code.
  3. Press both buttons to select the digit.
  4. Repeat the process until all digits of your PIN code are selected.
  5. Select the check icon (✓) and press both buttons to confirm the PIN code.


  • Always choose your own PIN code.
  • Avoid PIN codes with repeating numbers.
  • Set an 8-digit PIN code for maximum security.
  • Never use a device supplied with a PIN code and/or a recovery phrase. Blockchain will never give out or assign PIN codes or recovery phrases.

You will now be prompted to set up a backup of your wallet by writing down a 24-word recovery phrase. Be careful: your recovery phrase will be displayed only once. If you ever lose your PIN code, or if something happens to your device, your recovery phrase is the only way you will be able to restore access to your funds.

  1. Take the blank Recovery Sheet supplied in the box.
  2. Write down the first word (Word #1) on the Recovery Sheet. Verify that you have copied it correctly in position 1.
  3. Press the right button to move to the second word (Word #2). Write it in position 2 on the Recovery sheet. Verify that you've copied it correctly.
  4. Repeat the process until the twenty-fourth word (Word #24). Confirm your recovery phrase will display on the screen after word 24.
  5. Select the requested word by navigating with the left or right button. Validate the word by pressing both buttons. Repeat this step for each requested word.
  6. Once you’ve successfully completed the initialization and setup, your Lockbox screen will display, Your device is now ready.

At this point you will need to set up your device with cryptocurrency applications. When prompted, click to load the bitcoin, ethereum, and bitcoin cash apps onto your hardware wallet. This shouldn’t take more than a minute. Once finished, you’ll be ready to start using your Lockbox.

For your security:

  • Make sure you are the only person who knows or has access to your 24-word recovery phrase.
  • Remember, in the spirit of giving our users 100% control of their own funds, Blockchain does not keep a backup of your 24 words. We will not be able to recover your 24-word phrase if you lose it.
  • Never use a device supplied with a PIN code and/or a recovery phrase. Blockchain will never give out or assign PIN codes or recovery phrases.
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